Important documents and official resources to help you understand your rights as a moving customer. We believe in full transparency.
Federal Resources
The Federal Motor Carrier Safety Administration (FMCSA) requires interstate movers to provide these documents to customers. We make them easy to find.
The official FMCSA consumer protection handbook. Required reading for any interstate move. Covers estimates, contracts, insurance, loss and damage claims, and dispute resolution. Updated 2022.
The official DOT "Ready to Move" brochure outlines key steps to take before hiring a mover, what to look for in estimates, red flags to avoid, and how to protect yourself from moving fraud.
Detailed explanation of your rights when hiring an interstate mover, including the right to a written estimate, right to observe weighing of your shipment, and dispute resolution options.
Use the official FMCSA database to verify any mover's license, insurance, and registration. Discount Movers is registered as DOT #4372335. You can verify our registration and insurance status at any time.
California State Resources
All California intrastate movers must be licensed by the Bureau of Household Goods and Services. Discount Movers holds CAL-T #201759.
The official state guide for consumers hiring a mover within California. Covers your rights, mover obligations, estimate requirements, liability, and how to file a complaint.
Search the official BHGS database to verify any California mover's license status. Discount Movers holds CAL-T #201759, which you can verify below at any time.
Discount Movers Licenses
Discount Movers is fully licensed, insured, and registered with all required federal and state agencies. Verify us any time.
Our Legal Documents
Our privacy policy and terms of service are available at any time. We believe in full transparency.
How we collect, use, and protect your personal information when you use our website or request a moving quote.
Terms of service governing your use of our website and the moving services we provide, including liability limits and dispute resolution.
Full transparent pricing including hourly rates, 15-minute increment billing, fuel fees, and cost estimates by home size.
Our team is available 7 days a week to answer any questions about pricing, contracts, or your rights as a moving customer.
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