Customer move type: Storage moving services with a San Diego to OC Move.
Thank you, Susan, for sharing your review over the phone with our third-party review company Customer Lobby. This company enables customers to place reviews online and also makes these random phone calls to ensure we are providing excellent service. It is checks and balances that we have in place, as total customer satisfaction is very important to us.
Review from Susan Miller
Reviewer: Customer Lobby phone call random audit
Price for Value: 5 Stars
Quality of Movers: 5 Stars
Will Recommend: 5 Stars
They are dependable, reliable and offer fair pricing.
I personally use Discount Movers all of the time because they are a great company. This last time, my father needed help moving.
This was about my fifth time using Discount Movers. They moved furniture from San Diego up to Orange County. Between their final destination, they had to stop to pick up some furniture along the way at a residence and deliver it to another. The movers accomplished this without any problems. The whole move turned out perfect! They were awesome! I keep coming back to Discount Movers because I think they are dependable, reliable and offer fair pricing. That is why I highly recommend them.
Location: San Diego, CA
Response from the President:
Thank you for taking the time to share your experiences over the phone with our third-party auditor.
I am delighted to hear that you have moved five times with us- thank you for your on-going business. Some of our customers have moved fifteen times, so we will be here for you in the future any time you have needs. You bring up a good point about making stops along the way. Many customers don’t realize that we are able to stop at a storage unit or perhaps a friends house to pick up a sofa.
As long as you let your moving consultant know when you are booking the move, we can easily make these arrangements.
Thank you for your on-going loyalty to moving with Discount Movers. Have a great day!