Customer move type: Storage moving services with a San Diego to OC Move.
Thank you, Susan, for sharing your review over the phone with our third-party review company Customer Lobby. This company enables customers to place reviews online and also makes these random phone calls to ensure we are providing excellent service. It is checks and balances that we have in place, as total customer satisfaction is very important to us.
Review from Susan Miller
Reviewer: Customer Lobby phone call random audit
Price for Value: 5 Stars
Quality of Movers: 5 Stars
Will Recommend: 5 Stars
Location: San Diego, CA
Response from the President:
Thank you for taking the time to share your experiences over the phone with our third-party auditor.
I am delighted to hear that you have moved five times with us- thank you for your on-going business. Some of our customers have moved fifteen times, so we will be here for you in the future any time you have needs. You bring up a good point about making stops along the way. Many customers don’t realize that we are able to stop at a storage unit or perhaps a friends house to pick up a sofa. As long as you let your moving consultant know when you are booking the move, we can easily make these arrangements.
Thank you also for referring your Dad to us who moved from San Diego to Orange County. We offer daily moves to OC and are considerably less expensive than hiring a long distance company. Also, please note that we move many of our customer’s parents and grandparents, some of which need extra patience and support. We move into almost all of the major Senior homes in San Diego.
Thank you for your on-going loyalty to moving with Discount Movers. Have a great day!